The Spoon

Last week at a new restaurant, I noticed that the waiter who took our order carried a spoon in his shirt pocket. It seemed a little strange, but I ignored it. However, when the busboy brought out water and utensils, I noticed he also had a spoon in his shirt pocket. I then looked around the room and saw that all the staff had spoons  in their pockets.

When the waiter came back to serve our soup I asked: "Why the spoon?"  "Well," he explained, the restaurant's owners hired Andersen Consulting, experts in efficiency, in order to revamp all our processes. After several months of statistical analysis, they concluded that customers drop their spoons 73.84 percent more often than any other utensil. This represents a drop frequency of approximately three spoons per table per hour. If our personnel are prepared to deal with that contingency, we can reduce the number of trips back to the kitchen and save 1.5 man-hours per shift."

As luck would have it, just a short time later, I dropped my spoon and he was able to replace it with his spare spoon. "I'll get another spoon next time I go to the kitchen instead of making an extra trip to get it right now,"  he said.  I was rather impressed. The waiter served our main course and I continued to look around.

I then noticed that there was a very thin string hanging out of the waiter's  fly. Looking around, I noticed that all the waiters had the same string hanging from their flies. My curiosity got the better of me and before he walked off,  I asked the waiter, "Excuse me, but can you tell me why you have that string right here?"

"Oh, certainly!" he answered, lowering his voice. " Not everyone is as observant as you. That consulting firm I mentioned, also found out that we can save time in the rest room."

"How so?"

"See" he continued, "by tying this string to the tip of you know what, we can pull it out over the urinal without touching it and that way eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39 percent."

"Okay, that makes sense, but . . . if the string helps you get it out, how do you put it back in?"

"Well," he whispered, lowering his voice even further, "I don't know about  the others, but I use the spoon."